Welcome to Pearlshopper.com, the best source for all your pearl needs. Location : We are located in downtown Chicago on Jeweler's Row . Oak Park Wholesale d/b/a Pearlshopper.com The Jewelers Center 5 S. Wabash Ave. Suite 1408 Chicago, IL 60603 Toll Free 800.257.5274 Illinois 312.629.8521 Fax 312.629.8522 Hours: Mon - Fri 9am to 5pm CST info@pearlshopper.com At Pearlshopper.com we offer a complete line of pearl jewelry, most created by Chicago Designer Amy Moy . In business since 1989, Amy has developed a unique style of mixing and matching different varieties, types, textures and colors of pearls to create a One-of-a-Kind Design . Shipping Charges : Orders shipped by ground are always FREE . Next Day Air.........$19.00 Second Day Air......$12.00 International..........$35.00 Most orders are shipped by UPS and require a street address. Orders are NOT shipped or delivered on weekends or Holidays unless special arrangements are made in advance. When ordering Next Day or Second Day shipping, remember to keep in mind that weekends or Holidays are excluded. If an order is shipped "Next Day" on Friday, the delivery day will be Monday. We currently ship only to the United States, Canada and Mexico. Taxes : We are required to collect 9.75% on all orders from Illinois. Return Policy : We want you to be totally satisfied with your purchase and tell all your friends about Pearlshopper.com . If you are not 100% satisfied with your purchase, you may return the item in its original condition for a refund or exchange (minus any shipping charges) within 30 days of purchase. Please call us first for a Return Authorization Code. Place all original packing material, including boxes, pouches or any accessories and write the Return Authorization Code on the label. Please be sure to ship your item fully insured with a return receipt to ensure that you can track the shipment. Any items returned that are lost in shipment, or that show signs of wear or have been resized, engraved, altered or damaged in any way will not be refunded. Also, any special order items made for you cannot be returned.